Versand

SHIPPING POLICY

Shipping Regions

We ship to the following countries:

European Union (27 countries): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Europe (non-EU) (23 countries): Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Serbia, Svalbard & Jan Mayen, Switzerland, Türkiye, Ukraine, United Kingdom

North America (3 countries): Canada, Mexico, United States

Asia-Pacific (13 countries): Australia, China, Hong Kong SAR, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, U.S. Outlying Islands

Middle East (7 countries): Armenia, Bahrain, Georgia, Israel, Kuwait, Qatar, Saudi Arabia, United Arab Emirates

Latin America (5 countries): Argentina, Brazil, Colombia, Costa Rica, Jamaica

Africa (1 country): South Africa

Russia: Russia

If your country is not listed, please contact us to inquire about shipping availability.


Processing Times

Most items are processed and ready to ship within 2-5 business days.

Items marked as "Made to Order" or large-scale items require extended handling time. Specific processing times for these items are noted on the individual product pages.

Business days exclude weekends and holidays. National holidays in Bulgaria (country of origin) may affect handling times.


Shipping Methods

We offer Standard Shipping by default for all orders. Expedited shipping options are available upon request - please contact us before placing your order to arrange expedited delivery.

Free shipping is available for orders above our specified threshold.


Delivery Times

Once your order has shipped, typical delivery times are:

  • European Union: 3-5 business days
  • Rest of Europe: 5-10 business days
  • United States: 5-14 business days
  • Rest of World: 8-21 business days

Please note that delays may occur during peak times and when packages are processed through customs.


Tracking

A tracking number is provided for all orders so you can monitor your shipment's progress.


Total Estimated Delivery

Your total estimated delivery time is the processing time plus the usual shipping time to your region.